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Hartmann – Molicare

Hartmann – Molicare

Scope
  • Localised content design and copy, digital strategy, campaign development, and social and paid media management.

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The Challenge
Hartmann Global needed to introduce its MoliCare range to a niche segment of South African consumers while establishing credibility and educating consumers on the topic, in a sensitive, often misunderstood category: adult incontinence.

The Solution
We developed a phased rollout strategy supported by education-first messaging and a clean, non-clinical, localised brand presence to build consumer trust, educate and drive interest in MoliCare through both resellers and care homes.

Our Role

  • Social and digital rollout strategy
  • UX and landing page design
  • Content hierarchy, tone of voice, and creative concept
  • Google Ads and Meta performance campaign assets
  • Onboarding resellers and performance tracking dashboards
  • Localising messaging and assets while aligning with Germany HQ brand guidelines

The Outcome

  • 2.49M+ impressions & 135K+ unique clicks across Google and Meta in just six months
  • Takealot sales grew 33% in the first five months of 2025 vs. the same period in 2024
  • Paid media outperformed platform benchmarks and exceeded KPIs
  • Optimised product discovery & conversion through redesigned content
  • Professionalised digital presence that meets regulatory standards while staying locally relevant
  • Full alignment with Germany HQ and internal reporting systems

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